ICT is used in M & S.

Purposes for which ICT is apply. Overview: Marks & group A; Spencer uses ICT softw ar to ensure that the shelves are neer completely emptied. Staff at the stack aways use hand-held terminals (HHTs) that can record the barcodes of products that are let on of stock and then, at a time the check into is complete, the shopping list is sent to promontory Office. Re-order requests from all the stash aways are added together to produce orders to suppliers. gross sales are recorded along with prices at the Electronic destine of Sale ( heroic poem) terminals and sent to the store ready reckoner so that the management knows what products are selling quickly and what products pick out promoting (eg special offers). Head Office is contacted via email for administrative matters such(prenominal) as double- checking prices, special offers, staff problems, income/outcome, etcetera Marks & Spencer also has a website on which people can jut out what products are available and order them from home if they cannot strike the store. discipline on truck location enables supervisors at the distribution centres to check up on their progress and arrive sure that theyre in reality working. The store ready reckoners send sales information collected from the EPOS terminals to the mainframe computer at Stockley Park. This sales information is used to produce budgets and make financial projections for the forthcoming year.

The Customer perceptivity Unit (CIU) gives the caller-up feedback on customers opinions about special offers, prices, services, etc. Many internal and external communications take clothe by email. Sales. ICT is used to reco! rd and die sales. The EPOS terminals in the stores capture sales information when products are scanned. They record the come in of each item that is sell so that it can be deducted from the stock in the store computer. This is important, as without this the store computer couldnt automatically prioritise ordering goods near... If you want to get a honest essay, order it on our website: BestEssayCheap.com

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